🌟 Ready to Begin Your Ritual of Wellness?

Whether you choose gentle monthly grounding or a deeper healing path, your membership is an invitation— to return to yourself.

Things to consider when choosing a membership -

• 1. Membership Term & Commitment

• Monthly memberships require a 3-month minimum commitment.

• After the initial term, the membership continues month-to-month until cancelled.

• The Remedy Collective is valid for 12 months from purchase.

• 2. Billing & Payment

• Membership fees are charged automatically every 30 days to the card on file.

• If payment fails, The Remedy House will attempt to collect for up to 7 days.

• Member benefits may pause if payment is not current.

• 3. Cancellation Policy

• After the 3-month minimum, members may cancel with 30 days’ written or emailed notice.

• Payments already processed are non-refundable.

• All unused sessions and credits must be used before the cancellation date or they will expire.

• Early Cancellation Exceptions:

• Relocation more than 25 miles from Grand Rapids

• Medical limitations with provider documentation

• 4. Refund Policy

• Membership fees are non-refundable once charged.

• Unused benefits cannot be refunded or exchanged for retail credit.

• If The Remedy House must cancel an appointment and cannot reschedule within the billing cycle, a credit will be provided.

• 5. Rollover Credits

• Rooted Ritual: credits roll over 3 months

• Harmony Plan: credits roll over 4 months

• Deep Renewal: credits roll over 6 months

• Credits are valid only while membership is active.

• 6. Appointment Policies

• A 24-hour notice is required for cancellations or rescheduling.

• Late cancellations or no-shows may result in the loss of that month’s session.

• Upgrades and add-on fees are due at the time of service.

• 7. Freezing Your Membership

• Members may freeze their membership for 1–3 months per year with 7 days’ notice before the next billing cycle.

• Billing pauses during freeze

• Credits remain but cannot be used until the membership resumes

• Discounts are paused during freeze

• 8. Discounts

• Members receive 10% off supplements + retail.

• Discounts cannot be combined with other promotions unless explicitly stated.

• 9. Membership Sharing / Transfers

• Harmony Plan members may gift one service credit per year.

• All other credits are non-transferable.

• Memberships themselves cannot be transferred.

• 10. Policy Adjustments

• The Remedy House may adjust membership pricing or benefits with 30 days’ notice to active members.